Duties of different departments

1．Secretary秘书

1. Make /Answer telephone calls

2. Take notes, minutes and messages

3. Deal with files and correspondence

4. Write memos and reports

5. Work at computer for word processing

6. Receive guests and visitors

7. Arrange meetings

8. Make appointments

2. Personnel/human resources department人事部 人力资源部

1. Recruit new staff

2. Interview applicants

3. Promote staff

4. Train staff

5. Fire staff

6. Deal with relationships between management and work force.

3. Customer service department客户服务部

1. Deal with customers’ calls and solve problems

2. Accept repairs and deal with customers’ complaints

3. Communicate timely with customers

4. Offer a comprehensive and convenient after-care service

5. Offer a full professional after-sales service

6. Undertake installation and testing tasks from the company

7. Offer training to users’ technical staff

4．Manager经理

Be responsible for the main activities of the company such as manufacturing and sales Make decisions

Make plans

Handle difficult situations at work

Deal with problems and complaints

Sign contracts

Monitor expenses claims

5．Assistant general manager助理总经理 副总经理

Assist the general manager with routine work

Be responsible for everything when the general manager is away