速卖通服务条款模板

一. 通用服务条款模板

Shipment:

When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 20 days once your payment is completed.

We do not uarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that

buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your

country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.

The shipping cost does not include any import taxes, and buyers are responsible for customs duties.

1. 承诺3天内发货(时间自定义)

2. 买家必须承担关税

Returns:

We do our best to serve our customers the best that we can.

We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.

The buyer will be responsible for the shipping fees to return the items.

1. 买家收到货15天时间内可以提起退货要求(时间可以设置长,但不能设置短)

2. 买家必须保证退回的货物完好,若有损坏或者丢失,买家需要承担责任

3. 买家需要承担退回的运费

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